Detailed Business Process Model Description : Expire Non-Billed Budget Description : 1.0 Search for Customer

1.0 Search for Customer
See Expire Non-Billed Budget on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: Upon receipt of request to stop Non Billed Budget Billing the CSR or Authorized User accesses Control Central Search to locate the customer in CC&B. There are a number of algorithms that can be stored on Installation Options for Control Central Alerts. These algorithms provide the CSR or Authorized User with valuable insight for overall analysis of the customer.
 

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